Thank you for your purchase!
We really appreciate it and can’t wait for you to start making some new music.
Okay, here's how to start downloading your new instrument.
All of our downloads are handled by an app called Pulse.
It’s a fast, easy and reliable download manager, purpose built for sample libraries.
You will need the license key that was emailed to you shortly after purchase.
Open Pulse and register a user name and password or enter your existing Pulse details.
Please note this is NOT the same as your Westwood Instruments account name and password.
Copy and paste your license key (found in your purchase email) and click Redeem.
You will be asked where you would like to save the instrument. Choose a suitable location with enough free space and click download.
Important Please wait for Pulse to notify you when the download is complete. You may look at the folder and think it’s ready to rock, but Pulse may still be extracting and compiling the download.
It’s a download manger built specifically for sample libraries and virtual instruments, by a very talented bunch of people. Super lightweight and very fast. It’s used by multiple sample library developers to distribute and manage their libraries.
Yes, but because Pulse is used by multiple sample library companies, it actually reduces the amount of additional software you need to install. It stops having to have one app for every company you buy from.
You tell us! We think it’s awesome and other similar industries have had shared solutions like this for ages.
We can generate you a custom download link which does not require you to download any additional software. However because this is a manual process you may be waiting a day for us to respond to your request. Plus, you’ll be using your browser to download which is much slower and not as stable.
No, unlike Native Access you can delete is once you’ve downloaded any of our instruments. However, the footprint is really tiny and hardly takes any space.
No, because our libraries use the full version of Kontakt and are not licensed for Kontakt Player, you do NOT need to register them through Native Access.
Please don’t reply to your purchase email.